+12 yrs as a tool/die maker? good lord my friend you've had a busy life

!
However, in the appliance industry it is a fallacy to assume any given brand 'shouldn't be bought'. Maybe back in the 80s, but not anymore. Even personal experience can be misleading (I've got a story if anybody really wants to hear it...

). And since frequently models change literally 1-2 times a year (in this age anyway), even 'known' failures are often obsolete before the issue is publicized.
OTOH, even great manufacturers produce crappy models, or even whole series of models (for example Maytag with their drum issues...OMG).
IMOAE, LG can make a great product, and make a for-shit product, but I've never found a brand,
any brand that doesn't frequently do exactly the same thing (except Honda, but they don't make home appliances

)
Of course what LG DID
completely fail to do when they came to the US market was ensure that a competently trained service team was not only in place, but in place in sufficient numbers. Epic fail. Because as I'm sure you know (every good tech knows this), a bad tech is the worst thing you can do to a piece of equipment.
Worldwide, they do sales in excess of 44 billion a year, and throughout the world, they are regarded as higher quality brand, including Europe and the Pacific Rim. It's only here that they are regarded poorly, and largely due to their own mismanagement, not poor quality or design.