Craftsman garage door opener remote not working

I have two exactly the same garage door openers from Sears (about 5 years old). Last week, one's remote doesn't open the door, nor the keypad on the wall. But the wired push-pad works fine. The other opener has no problem at all (remote, keypad). I bought a new logic board, but it didn't solve the problem. Tried to reprogram the remote, the light on the opener didn't blink at all (didn't learn the new code). Anyone else had the same problem? Any other suggestions to try?

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serpentine5 avatar
7 years ago #2
serpentine5
Fresh Member
Blogs: 0
Forum: 7
Votes: 0

George, what color is the learn button on the motor?
I had this issue when I changed batteries on my keypad, I had to reprogram it and after I did, my factory remote stopped working. Everything worked fine before. I tried everything and found that this is actually a common issue. What happens is with the one I had (dont remember if the button was purple or red or green) but alot of the times when a remote if powered down, and then powered up again when replacing the batteries, it will stop rolling the codes as it is supposed to. When you have the motor learn its codes, it tells teh motor it is not a rolling code remote but a single code remote, and when you try to add the others that were working it will not because they are still rolling code - or vice versa if you learn a rolling remote first then a non rolling remote will not work. Which ever you learn first (rolling or non rolling) sets the rules for the motor to follow for the next remote you try to integrate. I just went and bought a whole new system because I only had the one remote, where the new system was on sale and came with two remotes and a key pad. Solved my problem.

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7 years ago #3
george1
Guest

hello, thanks for sharing your experience.

The learn botton on my motor is RED.
I didn't change battery, and the same remote (has 3 bottons) works fine on the other opener. I came home after work the other day, all of a sudden, the remote couldn't open the door any more. The same remote can still open the other opener though.

I saw many people pointing out the interference problem. In my case, my other opener has no problem what so ever. It doesn't seem to be the interference either (otherwise why it chose to interfere this one but not the other exact same opener). Since the push-pad on the wall (wired directly to the opener) works fine, I thought it should be the logic board. I bought a new board ($115 including tax/shipping) and it still doesn't work. I'm
stuck. Any more suggestions?

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7 years ago #4
serpentine5
Guest

I would suggest for the reasons I posted before, replacing the remote.

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5 years ago #5
Superrman
Guest

This is not a problem with the remote, as the problem occurs with both the remote and the keypad. It's something else and it just happened to me today!

The thing is that neither the remote nor the keypad work (also a remote), but the hardwaired pad inside the garage does work.

Somethings up with the unit itself. Anywone??

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5 years ago #6
Tina
Guest

Yes, I have the same problem. The pad in the garage works fine, but the remote will not open the door. Tried a new remote- did not work. My logic color is orange.

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5 years ago #7
David
Guest

Same problem with mine. I've tried reprogramming and changing batteries over and over but it contiues to go on. The only thing I've found that works is to completely pull the wires to the unit...plug them back in and then reprogram. It'll work for a while but then I go through it all over again when it decides it daoesn't want to work anymore. I'll never buy Craftsman again. Ever!

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5 years ago #8
Glenn27
Guest

Tina - Did you find a way to get the remote working without pulling out all the wires? Sounds like I have the same model of Craftsman with the orange logic button and the same problem. The wall wired opener works fine.
i tried buying a Craftsman remote replacement that promised it would work on any Craftsman built after 1997. Not true.

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5 years ago #9
Frustrated
Guest

wow I just shelled out $45.99 for a new remote for our one opener. third remote in like 7 years. this one will not program. we have. a red learn button. it will work if held within 4 inches of the opener itself ( garage roof). the new Sears remote said it would work with a variety of learn lights including mine. Sharon

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5 years ago #11
garage door remote
Guest

same problem

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5 years ago #12
Maria
Guest

Same problem . . . in my case, my husband "set" his push button built into his car. After he did that, none of the remotes, nor the keypad work. Am I understanding everyone that now my garage door openers are broken and I cannot do anything about it?

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dantut avatar
5 years ago #13
dantut
Junior Member
Blogs: 0
Forum: 20
Votes: 0

are you using an LED bulb on the opener. I learned this lesson yesterday. LED bulbs and remote devices dont mix.

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4 years ago #14
rocket4686
Guest

I have a similar problem with red learn button. changed batteries in all remotes. Hard time getting them to learn and program. Finally found that I had to wait until the garage opener light was off before programming. With it on (no luck). with it off programmed up fine. That was last week, went to that house to drop off some items today and OMG, garage door opened fine but would not close. I tryed many times then decided to sit in the car and wait until the garage opener light went out. The tryed again and woohoo worked like a champ. My next day off I am going to test and see if the light is causing interference to the signal.. I hope all I need to do is change light bulbs.

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4 years ago #15
Miki
Guest

I am having the same problem. Craftsman garage door, I bought this house foreclosure, decided to reset the codes and followed the directions perfectly. Tried several times. Pad on garage wall opens and closes it just fine but the remote will not. Batteries are good and remote is fairly new. Guessing winter will be a pain in the butt with having to come into the house to open and close door.

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4 years ago #16
dantut
Guest

Miki - try using the remote when the door is closed. If it works then remove the light bulbs and try the remote again.

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4 years ago #17
Glenn
Guest

Hi Miki -
In my case the problem turned out to be a broken sensor at the bottom of the garage door on each side. One of the two sensors stopped working properly and needed to be replaced.

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4 years ago #18
Decker12
Guest

Hey everyone,

I'm having a similar remote problem with my 1/2HP Craftsman with the Red learn button.

Push button on the wall opens and closes the garage fine, because it's wired.

Out of the blue the other day my remote stopped working on the garage. I figured something knocked out it's programming, so I:

Pushed the Learn button on the unit, pushed the big button on the remote (I have 3 buttons)

The light bulb on the unit goes off for a moment when I push the button and turns back on. Almost feels like a confirmation that "yeah, I got you, learned and programmed".

There's a little yellow LED near the learn button. When I push the button on the remote, it flashes rapidly, as in "Signal received".

But, nothing happens with the garage door. None of the remote buttons do anything including turning on the light, opening or closing the door. I'm standing inches from the unit with my remote. Replaced the batteries as well, but sadly I don't have another remote to test it with. Again that little yellow LED near the Learn button does rapidly flash when I send a signal to the unit, just nothing happens.

I've tried holding down the learn button for 6 seconds to clear out it's programming as suggested by the sticker on the unit itself, and THEN reprogramming, but this doesn't work either.

Any ideas on what else to try?

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4 years ago #19
fixd
Guest

For me the issue was the LED light bulbs I installed recently. With the LEDs in the remotes seemed to work randomly. Now I see that randomly was really tied to if the lights were on or not. I removed the LED lights and installed incandescent bulbs and the problem went away.

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4 years ago #20
dantut
Guest

The LED was my problem too. It would open the doorwhen I got home from work to go into the garage becasue the light was off. When I left for work in the morning the door was open when I backed out of the garage. The remote would not work, but the outdoor keypad would work.

I also heard you will have this problem if you put an LED bulb in a ceiling fan and the fan is controlled by a remote.

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4 years ago #21
Decker12
Guest

Unfortunately I have not installed any LED lighting anywhere since the problem has started. Not sure about my neighbors though, and even if they did I wouldn't have any way to control that.

Again the LED next to my unit's red Learn button definitely flashes when I push the remote button, so it's receiving some sort of signal from the remote. It just doesn't do anything, including opening the door or turning on the light.

Any other ideas?

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4 years ago #22
Pete43
Guest

I had the exact same problem. All you have to do is press and release the red learn button on the opener. While the little light next to learn button is on, within 30 seconds press and HOLD the button on the remote until the little light blinks and you should be good to go. I did this and both my remotes work perfectly. Good luck!!

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4 years ago #23
Decker12
Guest

Thanks for the reply, turns out my issue was with the remote itself. I had another remote in my car which had a dead battery - swapped out the battery, used the Learn button and the new remote works fine.

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4 years ago #24
Kyle
Guest

Craftsman Garage Door Opener.
Wall mount with direct wire to opener was the only accessory opening and closing door.
Found interference with a dog shock collar remote being faulty. I noticed an LED on the remote control for the dog collar constantly being on(unusual). Removed the battery and presto the garage door opener was fully functional with all accessories.

Bonus....was having issues with UHF remote for Dish Network throughout the house. After checking to see if the dog collar fixed the garage door opener problem, I also checked the function of the UHF remote. PRESTO! FIXO!

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4 years ago #25
Howie
Guest
This post was chosen to be featured as a blog
Craftsman garage door opener remote not working? Try this!

Hi I just repaired the identical problem on my Craftsman 1/2 HP.

Wired controls all worked, but remotes not working.
After changing out the circuit boards it still wouldn't respond.

The problem is that older remotes may detune. The RF receiver on the circuit board and the remote are tuned to exactly one frequency (on mine, 315MHz), but either circuit may detune over time.

I assumed on the new circuit board was factory tuned to the right frequency, but my remotes may have drifted over time.

When you open the remote, I could see an adjustable capacitor. I had to exacto knife out a small access hole that is in the remote control casing to access this cap when the remote is close. A label on mine was covering this access hole.

I then adjusted the cap with a small screwdriver while trying to program the opener...it took only about 1/8 of a turn and voila.

These highly resonant circuits are finicky, and over time electronic components can drift on both circuits, so you may have to do this fine tuning even with a new circuit board in the opener.

Hope this can help somebody with the same problem!

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4 years ago #26
marlin
Guest

rocket4686: I am having exactly the same problem. Changing the bulb did not solve the problem. Did you ever find the cause of the lamp on blocking the remote operation???

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4 years ago #27
Nate ashby
Guest

How did you troubleshoot that? Both my sensors are lit up... One green and one yellow like they should be yet won't open or close with remote or keypad. Only the wired button on the wall.

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4 years ago #28
Mario
Guest

Howie:

I can't thank you enough for your suggestion. You have no idea how much time I spent taking the door opener unit apart to ensure all connections are in contact and trying to program the remote with the learn button and even changing the position of the DIP switches. After reading your post, I turned the capacitor on the remote like you suggested and then tried programming the unit with the learn button. Programmed on the first try and works like a charm. I was so close to buying a new unit, as I thought my circuit board could possibly have gone. Again, thank's so much.

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4 years ago #29
Howie
Guest

Glad my experience and suggestions helped you out Mario!

I actually DO have some idea how long you spent taking it all apart and trying different things because I did the exact same.

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4 years ago #30
Raul
Guest

Howie,

if you flip the remote facing down, you turn the capacitor clockwise??

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